FAQ

 Navigo has been recognized for its collaborative approach with the carriers. Navigo’s involvement typically enhances the carrier relationship because we educate the carriers on the customer needs and expectations, and the customer on carrier capabilities. Moreover, the carriers benefit through high-level contact and visibility within the customer account, as well as by gaining additional business and long-term contracts.

Frankly, nearly every one of Navigo’s clients has made that statement, and is surprised when they find out the degree to which they had been overpaying the carriers prior to our engagement. Without industry and benchmarking expertise, it is very unlikely that your company enjoys best-in-class pricing. At a minimum, Navigo’s market assessment will validate your current program.

We receive electronic copies of your current carrier invoices which enables our billing software to produce an exact historical cost for every single shipment based on service level, zone, weight and accessorial charges. Savings represents the difference between your newly negotiated rate and what your rate would have been under your old contract.

Yes. Navigo is open to fee-for-project, bonus incentives and other types of compensation to meet your requirements.

The bottom line is that Navigo produces incremental savings above and beyond existing discounts. Chances are your current carrier contract reflects the best discounts your organization was able to achieve on its own. Since we do all of the work upfront without any compensation, Navigo takes on 100% of the risk. You have nothing to lose, as our compensation is derived exclusively from the verifiable cost savings we generate. Since 1995, Navigo has saved its clients’ millions of dollars, consistently achieving incremental savings of 20%-40%.

Absolutely not. Any savings or additional discounts Navigo negotiates from the carriers are passed on directly to our clients. We never receive any compensation from a carrier and are totally carrier-neutral. Moreover, our clients make the final decision as to which carrier program to implement.

While you may be able to produce some additional savings, you will sacrifice the opportunity to achieve greater savings by locking the carriers into their initial response. Navigo uses our benchmarking ability and collaborative approach to request targeted rate responses from the carriers. Not only does this approach maximize savings, but also it allows the carriers to offer their best pricing upfront. Remember, it is the carrier representative’s job to handle your shipments at the highest possible price and profit margins.

Once Navigo’s contingency term has expired, your organization will receive 100% of the savings. Navigo’s services are also available should you elect to reengage.

Since 1995, hundreds of companies of all sizes and industries have utilized Navigo’s services Our clients include both Mid-Sized Enterprises (MSE’s) as well as Fortune 500 companies in diverse industries such as financial services, manufacturing, distribution, entertainment, automotive, healthcare, and professional services. More than likely, Navigo can provide you with references within your own industry.